Sales Account Manager 70,000 Swiss Francs per annum
Job Ref: 164
Management
Manager
IT
Switzerland – Basel

Founded in 1996, my client is an award-winning SAP Service Company with a +100 strong SAP consultants located across Europe, Asia-Pacific and North America.

The company offers solutions and services that span the range of SAP ERP and Business Intelligence solutions – with specialized practices that focus on supply chain.

The company invests prudently, retains private ownership, is entirely self-financed and has no outside interests. A healthy balance sheet means a healthy business partner for the company.

They have successfully worked on SAP projects in every continent.

They understand the differing requirements of their customers around the world – an approach that has ensured their customers receive the very best service that the SAP world has to offer.

THE ROLE:

They are looking for a qualified Sales account manager to join their team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow their business by building successful, long-term client relationships.

Responsibilities

  • Manage a portfolio of accounts to achieve sales targets
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Supervise account representatives to ensure sales increase
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Suggest actions to improve sales performance and identify opportunities for growth

THE CANDIDATE:

Requirements

  • Proven work experience as a Sales account manager or Sales account executive
  • Strong exposure to recruitment. Ideal candidate would have done a 360-recruitment role for at least 3 years
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Knowledge of MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to answer inquiries on time
  • Business acumen with a problem-solving attitude

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