Operations Manager – Medical Recruitment Sector £35,000 - £45,000 per annum
Job Ref: 146
UK – London

My client was established 10 years ago and has grown from strength to strength. Starting off with just one consultant and one business sector they have since grown covering multiple sectors with a team of trained consultants specialising in their own industry sectors.  They provide a unique range of permanent, temporary and contract recruitment solutions within Social Work, Education, Care and Primary care.


This is an excellent prospect for a resilient, hard-working and passionate candidate to join a rapidly expanding recruitment agency. This role will be the heartbeat of the business dealing with all HR related functions as well having responsibility in general day-to-day office management. The role of the Manager will be to provide efficient and best practice HR to the business. You will be the glue that holds the office together and will efficiently deal with all queries/requests made by team members. A full generalist remit, you will gain excellent experience to ensure a long reputable career within operations management. The successful applicant will be part of the management team and will work closely with all divisions ranging from Compliance, Finance and Sales. You will also be responsible for the end-to-end recruitment process and helping the company achieve their ambitious growth plans.

Human Resources

  • Performing annual appraisals and probation reviews
  • Holding investigatory meetings and issuing disciplinaries
  • Performing dismissals and exit interviews
  • Acting as a contact between staff and management to maintain employee morale
  • Supplying references for former employees
  • Logging absences and lateness
  • Chasing up medical documents from staff
  • Devising salary banding structures
  • Drafting job offers and employment contracts
  • Collecting necessary documents from new starters for payroll and right to work
  • Ensuring company policies and procedures are signed and understood
  • Setting up the desk for new starters including IT and telecoms
  • Performing induction process upon employment start
  • Chasing up candidate’s references

General Office

  • Storing and updating IT logins
  • Acting as an Account Manager for the job boards
  • Liaising with both IT and telecoms provider when individual or office spread issues arise
  • Collecting nominations for Employee of the Month
  • Drafting shortlists for venues and events on staffing outings
  • Ordering new business cards
  • Researching and ordering new office equipment
  • Drafting and sending out call stats to management
  • Issuing office access fob and updating the spreadsheet

Internal Recruitment

  • Posting job adverts and performing CV searches
  • Meeting with Managers to forecast recruitment plans for the financial year
  • Drafting job descriptions
  • Proactive headhunting. Calling and messaging passive candidates
  • Performing pre-screening processes including telephone and face-to-face interviews
  • Maintaining a candidate database
  • Organise and co-ordinate the recruitment and selection of new staff including arranging interviews and holding inductions


Required Skills

  • Having a strong background in Human Resources
  • Good knowledge on employment law and best practice
  • Experience of recruiting new staff members to the business
  • The ability to work autonomously
  • To have an understanding on data protection and confidentiality
  • An individual that can bring maturity to the role

What makes them a great place to work?

  • Company Pension
  • Free eye tests
  • Birthday Leave
  • Dress down Fridays
  • Sports & Social events
  • City Office location
  • Earlier finishes on Fridays

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